> For the complete documentation index, see [llms.txt](https://docs.coreway.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.coreway.com/yoov-work/zh-hk/core-ai-agent.md).

# Core AI Agent

## 什麼是 Core AI Agent？

**Core AI Agent** 是我們內部系統中的 AI 助理，專門用來協助員工解答 HR 相關疑問。您可以把它想像成一位隨時在線、熟悉公司規章制度的 HR 小幫手。 功能可用範圍依使用者角色而有所不同。

## Core AI Agent 能做什麼？

Core AI Agent 針對員工提出的 HR 問題，提供具體、可直接採取行動的回覆，例如：

* 查詢請假規則與剩餘假別天數
* 說明福利制度、津貼與報銷流程
* 解答薪資結算、勞健保、扣繳等常見問題
* 指引入職、離職、轉調等辦理流程與所需文件
* 協助查找內部規章、辦法與表單位置

## Core AI Agent 知道什麼？

Core AI Agent 的回覆基礎來自公司內部的 HR 規章、政策文件與常見問答內容，並僅回覆使用者權限範圍內可取得的資訊。它不會透露超出使用者原本權限的個人或他人資料。

## 我如何使用 Core AI Agent？

**待補充：** 說明實際的進入方式，例如系統內的固定入口、是否可在特定頁面直接發問、是否支援手機使用等。

## Core AI Agent 使用哪些模型？

Core AI Agent 目前採用 Google（Gemini 系列）與 OpenAI（GPT 系列）模型進行問答處理。

## 隱私與安全性

Core AI Agent 的資料處理方式（包括資料保留、稽核日誌、對話隱私等）

## 意見回饋

使用過程中若發現 Core AI Agent 的回覆不準確或有待改進之處，歡迎提供意見回饋，協助我們持續優化。


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.coreway.com/yoov-work/zh-hk/core-ai-agent.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.